Go4's Payment Processing Partner
Learn how Go4 processes payments securely and how your banking and payment information is protected.
Go4 partners with Stripe, one of the world's leading payment processing platforms, to securely process payments for both Athletic Trainers and Job Posters.
Stripe powers millions of businesses globally and provides the infrastructure that allows Go4 to securely handle:
- Direct deposits to Athletic Trainers
- Job Poster payments
- Credit card transactions
- ACH transfers
- Payment verification and fraud prevention
Stripe processes more than $1 trillion in annual payment volume and supports businesses in over 100 countries.
How Athletic Trainers Get Paid
Athletic Trainers receive payment directly into the bank account connected to their Go4 profile.
Once a shift has been completed and payment processing begins, Stripe securely transfers funds to the connected bank account on file.
Direct Deposit Required
Athletic Trainers must connect a valid bank account in order to receive payment through Go4.
How Job Posters Are Charged
Job Posters provide a payment method during account setup or prior to posting a job.
Go4 only charges Job Posters once services have been rendered, meaning an Athletic Trainer successfully worked and checked into the shift through the Go4 app.
Depending on the selected payment method, organizations may pay using:
- Credit card
- Debit card
- ACH transfer
Security and Compliance
Go4 does not store full credit card numbers or bank account information on its own systems.
Sensitive payment information is securely handled by Stripe using industry-standard security practices and encryption technologies designed to protect financial information.
Your Payment Information Is Secure
Payment information entered into Go4 is processed and protected by Stripe's secure payment infrastructure.
HIPAA and Payment Processing
Go4 uses Stripe exclusively for payment processing activities.
Electronic Medical Records (EMRs) and protected health information (PHI) are maintained separately from payment processing workflows to support privacy and security requirements. HIPAA contains specific exemptions for financial institutions and payment processing activities when used solely to facilitate payments.
FAQs
Who processes payments for Go4?
Go4 partners with Stripe to securely process payments for Athletic Trainers and Job Posters.
Does Go4 store my banking information?
No. Sensitive banking and payment information is securely managed through Stripe's payment infrastructure rather than being stored directly by Go4.
Is my payment information secure?
Yes. Stripe uses industry-standard security practices and encryption technologies to help protect payment information.
How do Athletic Trainers receive payment?
Payments are deposited directly into the bank account connected to the Athletic Trainer's Go4 account.
What payment methods can Job Posters use?
Job Posters may pay using credit card, debit card, or ACH depending on their organization's preferences and setup.
Does Go4 charge Athletic Trainers a payment processing fee?
No. Effective January 1, 2026, Go4 eliminated the 3% payment processing fee previously charged to Athletic Trainers.
Athletic Trainers now receive 100% of the compensation rate posted on the shift.
Can payment timing vary?
Yes. Payment timing can vary based on banking institutions, weekends, holidays, and whether the organization pays via credit card or ACH transfer.
Who should I contact if I have a payment question?
Please contact our Support team at support@go4.io and our team will be happy to assist with any payment-related questions or concerns.