Understanding Go4 Pricing and Billing

Go4 is an athlete safety platform that connects organizations with a nationwide network of vetted Athletic Trainers while simplifying every step of hiring, emergency preparedness, documentation, and payment processing.

Whether you need coverage for a single game, a weekend tournament, or recurring events throughout the year, Go4 gives you the flexibility to hire Athletic Trainers only when you need them.

Unlike traditional staffing agencies, Go4 does not require:

• Annual contracts
• Memberships
• Subscription fees
• Minimum job commitments
• Minimum spending requirements

You can use Go4 as often—or as little—as your organization needs.

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Posting Job is Free

Organizations can post one job or hundreds of jobs without paying a posting fee.

There is no cost to:

• Create an account
• Post jobs
• Receive applications
• Hire Athletic Trainers

Once services have been rendered, Go4 begins processing payment approximately 24 hours after the event.

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Understanding the Go4 Service Fee

Go4 charges a service fee on completed shifts.

The service fee is:

• 17.5% for payments made using Credit Card (Visa, Mastercard, Discover) and ACH
• 21% for payments made using American Express (AMEX).

The service fee is calculated based on the compensation paid to the Athletic Trainer.

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What Does the Go4 Service Fee Include?

The Go4 Service Fee supports much more than simply finding an Athletic Trainer.

It includes access to:

• The nation's largest networks of vetted Athletic Trainers
• Credential verification (BOC, Professional Liability Insurance, and State License where required)
• Applicant management and hiring tools
• Job marketing and applicant matching
• Automated Emergency Action Plan (EAP) generation
• HIPAA-compliant Electronic Medical Records (EMRs)
• Secure payment processing
• Finance reports and exports
• 1099 tax reporting
• Customer Support
• All-in-one technology hub

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Payment Methods

A valid payment method must be added before a job can be posted.

Go4 currently accepts:

• ACH (Automatic Bank Account Withdrawal)
• Visa
• Mastercard
• Discover
• American Express (AMEX)

Payment methods can be updated at any time within your account settings.

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When Am I Charged?

Organizations are charged only after services have been rendered.

Once an Athletic Trainer:

• Successfully works the shift
• Checks in through the Go4 app

Go4 begins processing payment approximately 24 hours after the shift has ended.

This allows time for any last-minute adjustments or review of the completed shift before payment is initiated.

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Shift Modifications

Sometimes an event doesn't end exactly as scheduled.

If an Athletic Trainer works longer than the originally scheduled shift—or, in some cases, finishes earlier—they can request a Shift Modification through the Go4 app (only available to Athletic Trainers) to ensure payment accurately reflects the time worked.

Once a Shift Modification is submitted:

1. The Job Poster receives an email notification.
2. The request also appears within the Go4 dashboard for review.
3. The Job Poster has 24 hours to either approve or deny the request.
4. If no action is taken within 24 hours, the request is automatically approved and payment is processed based on the updated shift details.

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How Athletic Trainers Are Paid

Once payment has been successfully processed, Go4 begins issuing payment to the Athletic Trainer.

Payment timing depends on the payment method used by the organization.

Organizations paying by credit card generally allow Athletic Trainers to receive payment sooner than organizations paying by ACH.

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Billing and Receipts

After payment has been processed:

• A receipt is emailed to the Go4 user.
• The payment appears within your Finance Report which can be found in Finance tab of your Go4 account.
• Financial exports can be downloaded directly from your Go4 account.

Organizations may also add additional finance contacts to receive:

• Payment receipts
• Financial exports

This allows finance teams, athletic departments, and administrators to stay informed without requiring access to the primary account. 

Manage Finance Contacts

Organizations can add additional contacts to receive:

• Payment receipts
• Financial exports

This is especially helpful for finance teams, athletic departments, bookkeepers, or administrators who are responsible for reconciling payments but do not actively manage jobs within Go4.

To manage your finance contacts:

1. Navigate to the Account tab within your Go4 account.
2. Select Edit Profile.
3. Scroll to the Finance Reporting section.
4. Add or update the contacts who should receive invoices and financial exports.
   
   

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Why Organizations Choose Go4

Organizations use Go4 because it provides flexibility without long-term commitments.

Go4 allows organizations to:

Hire Athletic Trainers only when needed.

• Scale coverage up or down throughout the year.
• Manage hiring in one centralized platform.
• Improve emergency preparedness with built-in EAPs.
• Simplify payment processing and financial reporting.
• Access to the nation's largest Athletic Trainer marketplaces.

Whether you're hiring for one game or hundreds of events each year, Go4 helps simplify the entire coverage process.

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FAQs

Is there a subscription to use Go4?
No. Go4 does not charge subscription fees, annual memberships, or recurring platform fees. Organizations can use Go4 on an as-needed basis.

Do I have to sign a contract?
No. Organizations are not required to sign a long-term contract to use Go4. You can post jobs whenever you need Athletic Trainer coverage.

Is it free to create a Go4 account?
Yes. Creating a Go4 account is completely free.

Is it free to post jobs?
Yes. Organizations can post unlimited jobs at no cost. You are only charged when an Athletic Trainer successfully completes a shift.

When am I charged?
Payment processing begins approximately 24 hours after an Athletic Trainer successfully completes a shift and checks in through the Go4 app, provided there are no outstanding Shift Modification requests requiring review.

What payment methods does Go4 accept?
Go4 currently accepts:

• ACH (Automatic Bank Account Withdrawl)

• Visa

• Mastercard

• Discover

• American Express (AMEX)

Why do I need a payment method before posting a job?
A valid payment method is required before posting a job so Go4 can securely process payment once services have been rendered.

Adding a payment method does not result in an immediate charge.

How much is the Go4 Service Fee?
The Go4 Service Fee is:

• 17.5% for ACH, Visa, Mastercard, Discover, and most payment methods.

• 21% for American Express (AMEX).

Does the Go4 Service Fee reduce the Athletic Trainer's pay?
No. Athletic Trainers receive 100% of the compensation you post for the shift.

The Go4 Service Fee is charged separately to your organization.

What does the Go4 Service Fee cover?
The Go4 Service Fee provides access to:

• A nationwide network of vetted Athletic Trainers

• Credential verification

• Applicant management and hiring tools

• Emergency Action Plan (EAP) generation

• HIPAA-compliant Electronic Medical Records (EMRs)

• Secure payment processing

• Finance reports and exports

• 1099 tax reporting

• Customer Support

• All-in-one technology hub

What happens if my job never gets filled?
If an Athletic Trainer never works your event, you are not charged.

Posting jobs and receiving applications is always free.

What is a Shift Modification?
A Shift Modification is a request submitted by an Athletic Trainer when the actual time worked differs from the originally scheduled shift.

This most commonly occurs when an event runs longer than expected, although it can also be used if coverage ends earlier than scheduled.

How will I know if an Athletic Trainer submits a Shift Modification?
Go4 will notify you in two ways:

• By email

• Within your Go4 dashboard

You will be prompted to review and either approve or deny the request.

How long do I have to review a Shift Modification?
Job Posters have 24 hours to review a Shift Modification request.

If no action is taken within that time, the request will automatically be approved and payment will be processed based on the updated shift details.

Why should I review Shift Modifications promptly?
Reviewing requests promptly ensures Athletic Trainers are compensated accurately for the time they worked and allows you to verify any requested changes before payment is processed.

Will a Shift Modification affect my final charge?
Yes. If a Shift Modification is approved, payment will be processed based on the updated hours worked, which may increase or decrease the final amount charged.

Will I receive a receipt after I'm charged?
Yes. Payment receipts are automatically emailed to your designated finance contacts and are also available through your Finance Report.

Can I add someone else in my organization to receive invoices or financial exports?
Yes. Navigate to Account → Edit Profile → Finance Reporting to add additional finance contacts.

These contacts can automatically receive:

• Payment receipts

• Financial exports

This is a great way to keep finance teams, bookkeepers, or administrators informed without sharing your Go4 login credentials.

Can I update my payment method?
Yes. Payment methods can be updated at any time within your Go4 account.

Why should I use Go4 instead of hiring Athletic Trainers on my own?
Go4 provides much more than access to Athletic Trainers.

The platform streamlines hiring, credential verification, emergency preparedness, HIPAA-compliant documentation, payment processing, tax reporting, and financial reconciliation—all in one place—allowing organizations to focus on delivering safe events rather than managing administrative tasks.