To help maintain a trusted network of qualified healthcare professionals, Go4 requires Athletic Trainers to maintain certain credentials and documentation on their profile.
Required credentials may vary based on state regulations, the type of work being performed, and specific requirements established by the Job Poster.
Athletic Trainers are responsible for ensuring all required credentials remain current and up to date.
Important Note: All submitted credentials are reviewed by Go4's Verification Team before they are approved. Athletic Trainers must have all required credentials approved and verified before becoming eligible to apply for shifts through the platform.
Required Credentials
To be eligible to work shifts through Go4, Athletic Trainers are generally required to maintain:
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Board of Certification (BOC) - Athletic Trainers must hold an active Board of Certification (BOC) credential.
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Professional Liability Insurance (PLI) - Athletic Trainers are required to maintain active Professional Liability Insurance coverage while providing services through Go4.
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State Licensure or Certification - Where required by state law, Athletic Trainers must maintain an active state license or certification for the state in which services are being provided.
Credential Verification Process
All required credentials submitted to Go4 are reviewed by our Verification Team to ensure they meet platform and compliance requirements. This verification process helps maintain a trusted network of qualified Athletic Trainers while supporting a safe and compliant experience for both Athletic Trainers and Job Posters.
Credential Statuses
Your credentials may display one of the following statuses during the verification process:
- Under Review
Your credential has been submitted and is awaiting review by Go4's Verification Team.
You may submit applications to shifts while credentials are under review; however, your application will remain pending until all required credentials have been accepted. Once your credentials are approved, your application will automatically move forward in the hiring process.
- Approved
Your credential has been verified and approved by Go4's Verification Team. Once all required credentials have been accepted, you may apply for shifts through the platform. - Denied
Your credential could not be approved because it was expired, incomplete, illegible, submitted incorrectly, or did not meet the applicable requirement.
Athletic Trainers with denied required credentials will not be eligible to apply for shifts until updated documentation is submitted and accepted.
Athletic Trainers will be notified if additional information or updated documentation is needed.
Credential Review Timeline
Credentials submitted to Go4 are typically reviewed by our Verification Team within 24–72 business hours. To avoid delays in applying for shifts, we recommend submitting new or renewed credentials as early as possible.
Tips for Smooth Verification Process
To help avoid delays:
- Ensure all text, names, license numbers, and expiration dates are clearly visible.
- Upload complete documents rather than partial screenshots when possible.
- Verify that uploaded credentials are current and unexpired.
- Update credentials promptly when they expire to avoid interruptions in shift eligibility.
- Submit renewed credentials as early as possible to allow time for review before applying to shifts.
Additional Credentials That May Be Required
In addition to the credentials required by Go4, some organizations may require Athletic Trainers to provide additional documentation before they are eligible to work specific shifts.
Examples may include:
- Background Checks
- SafeSport Training
- Fingerprinting
- State-Specific Clearances
- Organization-Specific Onboarding Requirements
- Other Compliance Documentation
These requirements are established by the organization posting the shift and are not required by Go4 for general platform eligibility. Requirements may vary from one organization or opportunity to another.
While Go4 verifies core eligibility credentials such as your BOC certification, Professional Liability Insurance, and state licensure (where applicable), additional organization-specific requirements are not reviewed or approved by Go4. Athletic Trainers are responsible for working directly with the organization to ensure any additional documentation meets that organization's standards and requirements.
How to Upload or Update Credentials
Credentials are the necessary paperwork that you must store on Go4 to prove that you are an Athletic Trainer that follows best practices. Athletic Trainers can upload and manage their credentials directly through their Go4 profile.
To upload or update a credential:
- Open the Go4 app.
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Click the menu on the upper left-hand corner (icon with 3 horizontal lines) and select CREDENTIALS.
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You will see a list of auto-populated Required and Additional Credentials.
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Upload your credentials.
- Submit your credentials for review.
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National Certification
You must add a copy of your BOC card. Please ensure that your name and expiration date are clearly shown in the screenshot. If you don’t have a copy, click here to obtain a digital copy.
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BOC Credential Update (2026 Renewal Year)
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The BOC has extended all athletic trainer certifications expiring on 12/31/2025 to a new expiration date of 02/02/2026. Go4 has automatically updated all valid BOC credentials in your profile to reflect this change.
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Please renew your BOC certification and upload your new credential once issued (valid through 2027).
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Example Below:
State License
The jobs you are able to view and apply to on Go4, are based on the license you add to your profile. Please ensure that your name and expiration date are legible,
In rare instances, states may offer reciprocity and this is written into the state practice act. You can review your state practice act here.
NOTE: If you live in California, you do not need to add a state license credential to the Go4 app, as there is currently no state regulation of athletic training.
Example Below:
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Professional Liability Insurance (PLI)
Professional Liability Insurance or PLI is required by Go4 for all Athletic Trainers looking to work through the platform. While you may be covered under an employer, you are not covered by that same policy when you work as a 1099 per-diem Athletic Trainer in other settings.
Requirement: You must have a minimum coverage amount of $1M incident/$3M aggregate for exposures related to your services as an athletic trainer.
Example Below:
Want to learn more about Professional Liability Insurance?
Click here to read about why you need it.
Texas Apprenticeship
If you are a Texas Apprenticeship graduate, click ADD next to BOC Certification and check the box for Texas Apprenticeship Graduate, then click SAVE.
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FAQs
Why does Go4 require credentials?
Go4 requires certain credentials to help maintain a trusted network of qualified healthcare professionals and to support compliance with applicable professional and state requirements.
Which credentials are required to work shifts through Go4?
Athletic Trainers are generally required to maintain:
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An active Board of Certification (BOC) credential
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Professional Liability Insurance (PLI)
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An active state license or certification when required by state law
All required credentials must be approved by Go4's Verification Team before an Athletic Trainer can become eligible to work shifts through the platform.
How long does credential verification take?
Most credential submissions are reviewed within 24–72 business hours. Processing times may vary depending on submission volume, credential type, and whether additional information is needed.
Can I apply for shifts while my credentials are under review?
Yes. You may submit applications while your credentials are under review.
However, your application will remain pending until all required credentials have been accepted by Go4's Verification Team. Once your credentials are approved, your application will automatically move forward in the hiring process.
What does "Under Review" mean?
"Under Review" means your credential has been submitted and is awaiting review by Go4's Verification Team. No action is required unless additional information is requested.
What does "Accepted" mean?
"Accepted" means your credential has been reviewed and approved by Go4's Verification Team.
Once all required credentials have been accepted, you may become eligible to apply for and work shifts through the platform.
What does "Denied" mean?
A credential may be denied if it is:
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Expired
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Incomplete
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Illegible
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Submitted incorrectly
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Missing required information
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Does not satisfy the applicable requirement
If a credential is denied, updated documentation must be submitted before it can be reconsidered.
Can I apply for shifts if one of my required credentials is denied?
No. Athletic Trainers must have all required credentials accepted before they are eligible to apply for shifts through the platform.
What happens if one of my credentials expires?
Expired credentials may impact your eligibility to apply for or work shifts until updated documentation is submitted and approved.
We recommend updating credentials before their expiration date to avoid interruptions.
Do I need a state license?
If the state where you are providing services requires Athletic Trainers to hold a state license or certification, you must maintain an active credential in that state.
Do I need Professional Liability Insurance?
Yes. Athletic Trainers working through Go4 are independent contractors and are required to maintain active Professional Liability Insurance coverage.
Does Go4 verify background checks, SafeSport training, or fingerprinting?
No. Go4's Verification Team reviews required platform credentials such as BOC certification, Professional Liability Insurance, and state licensure (where applicable).
Additional requirements such as background checks, SafeSport training, fingerprinting, state clearances, or organization-specific onboarding documents are determined and reviewed by the organization requesting them.
Why is an organization asking for additional documentation?
Some organizations have additional compliance, safety, or onboarding requirements that must be completed before an Athletic Trainer can work their shifts.
These requirements vary by organization and are not required by Go4 for general platform eligibility.
How do I upload or update a credential?
Credentials can be uploaded and managed directly through your Go4 profile. Once submitted, required credentials will be reviewed by Go4's Verification Team.
My credential was renewed. Do I need to upload it again?
Yes. Athletic Trainers are responsible for maintaining current credentials on their profile. When a credential is renewed, updated documentation should be uploaded promptly for review.
Who should I contact if I have questions about my credential status?
If you have questions regarding a credential that is under review, denied, or not updating correctly, please contact our Support team at support@go4.io for assistance.