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Receiving Payments from Go4

Learn how payments are processed, when you can expect to be paid, what factors may impact payout timing, and how to ensure your payment is received successfully.

Go4 makes it easy for Athletic Trainers to receive payment for completed shifts.

Once an Athletic Trainer successfully works a shift and checks in through the Go4 app, Go4 begins the payment process. Payment timing can vary depending on the payment method used by the organization, banking processing times, and whether any payment reviews are required.

This article outlines how payment processing works, common reasons for delays, and steps you can take to ensure a smooth payout experience.

New for 2026: Keep 100% of Your Earnings

Effective January 1, 2026, Go4 no longer charges Athletic Trainers a 3% payment processing fee. 

Athletic Trainers now receive 100% of the compensation rate posted on the shift, allowing you to take home the full amount offered by the organization.

Go4's service fee is charged separately to the Job Poster and is not deducted from Athletic Trainer earnings.

Good to Know
Athletic Trainers receive 100% of the compensation rate posted on the shift. Go4 does not deduct service fees from Athletic Trainer earnings.

Before You Can Receive Payment

Before payment can be issued, you must:

  • Have a completed Go4 account
  • Connect a valid bank account
  • Successfully work the shift
  • Successfully check in through the Go4 app

Payment Setup Required
Athletic Trainers must have a valid bank account connected to their Go4 profile before payments can be deposited.

How Payment Process Works

Payment processing begins after:

  1. 24 hours after the shift has ended.
  2. The Athletic Trainer successfully checked in through the Go4 app.
  3. Services have been verified as rendered.

Once these steps are complete, Go4 begins processing the payment.

Why Check-In Matters
Check-in serves as confirmation that you arrived at the event and provided services. Without a successful check-in, Go4 may be unable to automatically process payment.

When Will I Receive Payment?

Most payments are sent within a few business days after processing begins.

However, actual payout timing may vary depending on:

  • Banking institutions
  • Weekends and holidays
  • The organization's payment method
  • Payment reviews or investigations
Typical Processing Times
  • Credit Card-funded payments: Typically 2–5 business days
  • ACH-funded payments: Typically 7–10 business days

ACH Payments May Take Longer
Organizations that choose to fund payments through ACH may experience longer banking processing times before funds become available for payout.

Payment Timing May Vary
While most payments are processed within the timelines above, certain circumstances may result in additional delays. Banking holidays, weekends, payment reviews, funding issues, attendance verification, and the organization's selected payment method can all impact how quickly funds become available for payout.

Tracking Your Payments

You can view payment activity within the Finances section of the Go4 app.

Information may include:

  • Pending payments
  • Completed payments
  • Payment dates
  • Payment amounts
  • Transaction history

FAQs

How do I receive payment from Go4?
Payments are deposited directly into the bank account connected to your Go4 profile.

Before receiving payment, you must connect a valid bank account within the Go4 app.

Do I need to connect a bank account before working a shift?
Yes. A valid bank account must be connected to your Go4 profile before payment can be issued.

When does payment processing begin?
Payment processing begins after:

  • 24 hours after the shift has ended

  • You successfully checked in through the Go4 app

  • Services have been verified as rendered

Payment processing typically begins approximately 24 hours after the shift ends.

How long does it take to get paid?
Most payments are processed within a few business days.

Typical payout timelines are:

  • Card-funded payments: 2–5 business days

  • ACH-funded payments: 7–10 business days

Processing times may vary depending on banking institutions, weekends, holidays, and other factors.

Why is my payment taking longer than expected?
While most payments are processed within the normal payout window, delays can occur due to:

  • Banking holidays

  • Weekends

  • ACH processing timelines

  • Attendance verification

  • Payment reviews

  • Funding issues associated with the organization's payment method

If your payment appears delayed beyond the normal processing timeframe, please contact Go4 Support team at support@go4.io.

Will I be paid if I forgot to check in?
Not automatically. If you forgot to check in, you should contact Go4 Support as soon as possible so our team can review and verify your attendance before payment can be processed.

Do I receive 100% of the compensation posted on the shift?
Yes. Effective January 1, 2026, Go4 no longer charges Athletic Trainers a 3% payment processing fee.

Athletic Trainers now receive 100% of the compensation rate posted on the shift.

Does Go4 charge Athletic Trainers a payment processing fee?
No. As of January 1, 2026, Go4 eliminated the 3% payment processing fee previously charged to Athletic Trainers.

Why is my payment amount different from previous years?
Effective January 1, 2026, Go4 removed the 3% payment processing fee previously charged to Athletic Trainers.

Athletic Trainers now receive the full compensation amount posted on the shift.

Where can I see my payment history?
Payment history can be viewed within the Finances section of the Go4 app.

You can review:

  • Pending payments

  • Completed payments

  • Payment dates

  • Payment amounts

  • Transaction history

What happens if my bank account information is incorrect?
Incorrect or outdated banking information may result in payment delays or failed deposits.

We recommend updating your banking information immediately if your account details change.

Can weekends and holidays impact payout timing?
Yes. Banking holidays and weekends can delay payment processing and deposits.

What is Go4's Pay Guarantee?
Go4's Pay Guarantee helps ensure Athletic Trainers are compensated for completed shifts.

If a Job Poster fails to remit payment for services rendered, Go4 may issue payment to the Athletic Trainer and pursue collection directly with the organization.

What should I do if I believe a payment is missing?
Please contact Go4 Support and provide:

  • Event name

  • Shift date

  • Organization name

  • Details regarding the payment concern

Our team will investigate the issue and provide an update.

Why do some payments arrive faster than others?
Payment timing may vary based on:

  • The organization's payment method

  • Banking institutions

  • Weekends and holidays

  • Payment reviews or verification requirements

As a result, not every payment will arrive on the same timeline.

Can I change my bank account after I've worked a shift?
Yes. You may update your banking information at any time. However, we recommend updating payment information as soon as possible to avoid delays with future payouts.

What if a Job Poster never pays?
Go4's Pay Guarantee is designed to protect Athletic Trainers in these situations.

If services were rendered and payment cannot be collected from the organization, Go4 may issue payment directly to the Athletic Trainer and pursue collection separately.

Who should I contact if I have questions about a payment?
If you have questions regarding a payment, payout timeline, bank account issue, or payment status, contact support@go4.io and our team will be happy to assist.