Viewing, Accepting an Application and Understanding Shift Statuses

Once you post a job to Go4, it is posted on our job feed that is displayed to thousands of healthcare professionals. This article walks you through the steps of accepting an applicant for a job and the different statuses you will see on your Go4 dashboard. 

When a Healthcare Professional applies to work your job, you will receive an email notification prompting you to log back in, review your applications, and accept who you want to work with.

Once you log in, you will see a red number under the SHIFT REQUESTS column on your dashboard. When you have a shift request, click on the arrow to the left of the event name to view the applicant(s). To review the applicant's credentials, simply click on their name, and select the credentials you wish to view. 

Once you decide who you want to hire, click ACCEPT for the person you wish to work your job. Read below about the different steps and statuses for the hiring process. 

Viewing an Applications Profile

Before making any decisions on who you would like to select, you can view and review all the credentials uploaded by the applicant. 

To start, click on the grey arrow to the left of your posting. Click on the name of the applicant, and you will see all the credentials uploaded, as well as:

• Go4 Shifts Worked
  • This is the total number of shifts worked on the Go4 platform
• Shifts Worked for You
  • This is the total number of shifts worked for you on the Go4 platform
• Decomitted Shifts
  • Decommit means the applicant chose not to work the shift anymore. (See DECOMMITTED shift state below)

You can then choose to click any credential you would like to review before accepting any applicant.

List of Shift Statuses on Go4:

ACCEPT

Once you've decided who you want to hire, click the red ACCEPT on the right-hand side next to their name. 

After you accept the Healthcare Professional you would like to work with, an email gets sent to the applicant letting them know they were accepted and can confirm the job on the Go4 app.

PENDING CONFIRMATION

Once you hit ACCEPT, the status will now change to PENDING CONFIRMATION.

At this point, an email has been sent to the Healthcare Professional, letting them know that you accepted them to work the job. They are prompted to log in to their account and confirm the job.

CONFIRMED

Once the staff member confirms, the status will change to CONFIRMED. This means the applicant accepted the job and has committed to working. This is the final status and there are no more action steps on your end. You will also be sent an email notifying you that the Healthcare Professional accepted the job as well

DECOMMITTED

If an applicant is unable to work the shift after they confirm, they can decommit from the shift. If an applicant decommits, the status next to their name will be DECOMMITTED. This means they can no longer work the shift. 

At this point, you can select a replacement from the waitlist (if you have one), and if there is no waitlist your shift will be re-marketed to other staff on the Go4 platform. 

WAITLIST

If you post a job for one Healthcare Professional and you receive two applications, you can only accept one to work. Once the applicant you accept, confirms, the other applicant will automatically be put on a WAITLIST.

If your confirmed applicant decommits or you need to add a shift, you can then select someone off of your waitlist. 

After your job has been worked on the platform, your job will move to the FINANCE section of your account. Click here to learn more.