Shifts may start or end earlier or later than scheduled - this is why we built the Shift Modification feature located right inside the app. Use the Shift Modification feature to edit a shift's Start Time and/or End Time, to ensure that you get paid for the time you worked.
Shift Modifications can be submitted during the 12 hours after a Shift's original End Time. You can only modify a Shift after the original End Time has passed.
Example: A Shift is scheduled for 8am-3pm, and you are extended to work until 6pm. You will be able to modify your Shift's End Time in the app between 6pm-3am; after 3am the shift will be locked and processed for payment.
How to modify a shift:
- Login to the app
- Find the shift under MY JOBS
- Click MODIFY SHIFT
- Enter the accurate Start Time and End Time for the Shift.
Once you have submitted a Shift Modification, it will be sent to the Event Operator for approval and then the payment will be processed.
Questions? Email us at firstname.lastname@example.org